Testimonials
We are committed to maintaining the highest standards of service, ensuring that every customer receives the attention and care they deserve. Whether it's a routine plumbing job, complex heating installation, emergency leak detection, or drainage issue, our specialists are here to help.
Feel free to contact us for more information or to schedule a service. We look forward to continuing to serve the communities of Dorset and Hampshire with the same dedication and excellence.
Read more of our testimonials below and see why our clients trust us for all their heating, plumbing, and leak detection needs!
Our customers rated us 9.87 out of 10 based on 800+ reviews on 
Shower Installation
"Excellent service provided by Greenstar (Simon) to the high standard I have come to rely on from them as a recurring customer over a number of years"
Customer in BH9
February 2022
Replace leaking outside tap. Replace loft tanks ballcock valves
"Simon arrived as per our appointment. He assessed the issues and quoted us for labour and obviously the parts. He then replaced an outside tap and also the ballcocks in the main water tank and the central heating feeder expansion tank in the loft. He had all the equipment to do the job including a water vacuum to empty and clean the central heating tank. He carried out the work very efficiently and we paid a fair price for work well done. We and other family members always use Greenstar for plumbing."
Customer in SO31
February 2022
Replace boiler, power flush all pipework replaced all mech and electrical fittings
"Incredibly good response in quoting for the works. Started and completed works in the 2 days quoted. Clean and respectable to my property and occupants"
Customer in BH25
January 2022
Fitted new soak away
"I was very pleased with the work. They were very friendly and professional and came back promptly to resolve a minor issue we had which wasn't their fault. I would highly recommend them and would use them again."
Customer in SO23
January 2022
Emergency call out to identify where a leak was and isolate the leaking pipe.
"Greenstar were called out by my insurance company for an emergency to stop a leak. There was little evidence of the leak apart from the sound of water echoing through the pipes. Simon from Greenstar carried out the emergency work, which involved quite a difficult job identifying the likely area where the leak was and then isolating it. Simon did a great job stemming the flow and providing advice on where the source of the leak may be beneath our concrete floors so that a more involved fix can be made."
Customer in BH17
January 2022
Repaired leak from a fitting on incoming supply pipe.
"Simon from Greenstar was professional and explained everything which I found reassuring. He completed the job quickly and I would recommend this person. Came out promptly on a Saturday too, thank you"
Customer in BH12
January 2022
Problem with thermostat simply solved. We had an additional plumbing problem which was also resolved
"Professional service from both office staff and engineer, Chris Hall"
Customer in BH18
January 2022
Installation of new gas boiler
"The engineer, Chris, was punctual and professional. The job turned out to be more complicated than at first thought and he worked hard all day to finish by late afternoon."
Customer in BH7
January 2022
Leak in cold water pipe above ceiling
"Simon was really professional. We had lots of water dripping through the ceiling into our utility room filling many buckets of water. The ceiling was stretching and bubbles started to appear where the water was pooling in areas. Simon quickly found the cause, explained what was happening and why, stopped the leak by replacing the pipework and showed me what had happened to the pipework. All complete in an hour. Very professional and polite."
Customer in DT10
January 2022
To fix leak dripping through kitchen ceiling!
"Simon called in bright and early and performed a Track and Trace Service on behalf of my household property insurance. He quickly traced the leak source, cut efficiently through the ceiling with minimum fuss and damage, and disposed of offending pipes. He then replaced these with two new copper pipes and sealed off. A great job done, and leaving us with peace of mind."
Customer in BH10
December 2021
Boiler repair
"I rang Greenstar in the morning concerning a boiler repair and they had a technician out to me later on that day. He was friendly, knowledgeable and prompt in diagnosing the problem. They got the part needed that day and fixed the boiler. Great service. Would definitely recommend!"
Customer in BH14
December 2021
Install new boiler
"Very professional. Answered all my questions. Competent and friendly service"
Customer in BH6
December 2021
Leaking central heating pipe due to rodent damage
"Simon was very helpful and found the source of the leak and was able to get the replacement part by the next day which was at a weekend. Very professional and persistent in tracing the source of the leak which was a tricky one to track."
Customer in SO20
December 2021
Repaired an emergency leaking water tank in my loft
"Simon informed me about 20 mins before arrival via phone call. He evaluated the situation and knew what the issue was. He kept me fully informed throughout the work and took a total of about an hour to fix the fault. Very pleasant and polite man to deal with and explained the problem very well to me. Very happy with the standard of work and will be using again for future plumbing issues."
Customer in BH17
December 2021
Central heating stopped working
"My central heating stopped working due to a faulty three way valve next to the hot water cylinder. Gary arrived on time and with the correct part to fix the issue. He quickly drained down my cold water tank in the loft so he could fit the replacement valve. Once the valve was replaced he tested the entire system and even bleed all my radiators for me. I now have a nice warm house again. Gary ensured no mess was created during the process including covering his shoes and put towels down. Everything was done very quickly, professionally and he was very friendly and answered all my questions."
Customer in BH21
November 2021
Repair leaking hot water pipe in the loft
"We had the misfortune to have a leaking hot water pipe in the loft 10 days after moving in which brought the bathroom ceiling down. We called Greenstar Property Services on an out of hours emergency. Simon arrived well within their stated call out time, was very thorough in finding the leak and rectifying the fault. Simon was very friendly and professional, I cannot recommend Greenstar high enough."
Customer in BH22
November 2021
Replacement Boiler
"On day 1 of moving into our new home we had to call Greenstar Property Services out to try and fix a leaking valve above the boiler. Unfortunately the place has even empty for a long time and the leak corroded the boiler so much it was dangerous. Green star quoted us for a new boiler including the repositioning to a different wall. They carried out the work in time and on budget. They were very professional, clean and tidy. We are very pleased with the quality of their work and won’t hesitate in using them again."
Customer in BH22
November 2021
Repairing leaking pipe under cement
"Simon was friendly and polite. He found the leak and repaired the pipe very quickly, leaving the area clean and tidy."
Customer in BH22
November 2021
Repair broken rainwater drain
"First class service from Greenstar, Simon was very thorough and from start to finish the whole job went smoothly, I would use them again and would have no hesitation in recommending Greenstar."
Customer in BH25
October 2021
Emergency repair to stopcock
"Wonderful, responsive, professional and quick. We had a plumber called Simon who also had a brilliant sense of humour. We would recommend this company and will definitely be using them again ourselves."
Customer in BH12
October 2021
Diagnose problem. Repair flow and return, refill the system and test central heating.
"Simon was able to restore our hot water and central heating on the same day that I called. A quick, polite, knowledgeable and professional engineer. Charges were reasonable and he got straight to the job ensuring that time wasn’t wasted. I would have no hesitation in recommending him. Thank you Greenstar."
Customer in BH24
September 2021
Limited water supply
"After ringing Greenstar, an engineer was with us within the hour, and our issue was fixed within two hours of calling. Thank you so much Simon, very friendly and professional. Will definitely use Greenstar again for any further issues."
Customer in BH15
September 2021
Fix leak
"As always exceptional service from this firm. Chris the plumber who came was able to diagnose the problem and fix the leak which was in an extremely inaccessible position."
Customer in BH15
September 2021
Leak under sink on shut off valve
"Very methodical, identified leak, carried out repair and bled the system. Waited to check repair was sound before leaving and I can only recommend Greenstar for work undertaken, Thank you."
Customer in BH22
September 2021
Blocked pipes water leaking into kitchen
"Chris came out at short notice, sorted out the issue in quick time, knew exactly what needed to be done, even helped us push the washing machine back in! Chris was very friendly and polite even at the late hour he came out! Really happy with this service"
Customer in BH21
September 2021
Boiler Service
"Annual boiler service carried out today by Simon Lee. Very satisfied with his professionalism. Would recommend."
Customer in BH22
September 2021
Check drains, build new soakaway, arrange tarmac replacement.
"Exceptional service from arriving onsite less than an hour from the original phone call asking for help with flooding to the checking of drains, discussion of problem, receiving quotation and completing soakaway."
Customer in BH15
September 2021
Installing new gas boiler
"Chris Hall of Greenstar accompanied by two trainee employees called to install a new gas boiler. The work was carried out responsibly and took all day but was done very professionally. Chris and his colleagues worked hard and thoroughly checked that our heating system was safe and well installed. They were all very polite and did a good job."
Customer in BH16
August 2021
Shower Screen fitted
"I had a glass shower screen fitted unfortunately there was a problem with it. I contacted Nicki and she quickly and efficiently sorted the problem out for me"
Customer in BH12
August 2021
Clearing blocked drains and soak aways
"Simon was super. 1st class work and so prompt. Would absolutely recommend them if asked"
Customer in BH10
July 2021
Replaced the boiler and radiator thermostats
"I am extremely happy with the work carried out at my property in the fitting of the new boiler and with the new radiator thermostats and hive controller. Thank you to all your team from start to finish for a stress free experience, I will certainly recommend Greenstar to anyone needing a new boiler."
Customer in BH17
July 2021
No hot water supply
"Greenstar were amazing from the start! Called at 11am to request a call out due to having no hot water. Lady on the phone was lovely and helpful. Arranged for Chris to come between 4 and 6 the same day which I thought was fab. Chris then phoned to say he was running ahead of time so could come at 2! All fixed within an hour and hot water is back on. Very reasonably priced. Cannot recommend Greenstar enough, I’ve had a few different tradesman complete jobs from other companies recently but I will not be going to anyone but Greenstar from now on. Highly recommend!"
Customer in Bear Cross
June 2021
Emergency call out for water leak
"Contacted Greenstar in the evening as I had been let down by another company. I wish I had called Greenstar in the first place. They were very helpful on the phone and understanding that we had a toddler and no water. They attended within the hour and fixed the leak. The plumber was very efficient and professional. The price was very reasonable especially for a call out on a Saturday evening."
Customer in Blandford Forum
June 2021
To cure delayed and loud firing of boiler
"Chris arrived at the beginning of the allotted two-hour window which was a good start. He was polite, professional and thorough, fixing the problem with a minimum of fuss. Will use Greenstar again."
Customer in BH12
May 2021
Install new boiler and cylinder
"Professional staff, very competitive pricing, speedy response, and good installation. Recommended for boiler replacement and new unvented water cylinder. Excellent service."
Customer in BH18
April 2021
Combi Boiler replaced
"I had a boiler installed was more than happy with the service. The engineer arrived in time and was very efficient and left no mess. The process was so efficient from start to finish and I would highly recommend."
Customer in Blandford Forum
March 2021
New boiler installed
"Fantastic service provided by this Company. They worked non stop for two days for us in difficult circumstances. They also installed my daughters boiler two months ago. Very professional, thoughtful and hard working and we would thoroughly recommend them."
Customer in Bournemouth
February 2021
Replacement of old boiler system
"Greenstar replaced our very old, noisy boiler system to a combi. Brilliant customer service throughout. Very reasonable price. Work was completed by AJ and Jordan who worked really hard to get the job complete as quickly as possible to get the heating back on!! Thank you guys for all of your hard work and explaining how to use the system so well?? would definitely recommend Greenstar."
Customer in Poole
February 2021
Diagnosing problem and fitting a new boiler
"Our tenants were very happy with the work carried about the engineer and the speed with which we were able to make an appointment. All dealings were very friendly and easy!"
Customer in BH12
January 2021
New Boiler installed
"Thank you for your wonderful service and professional attention in the supply and fitting of my Dads new boiler. A special mention to AJ, Chris and Jordan for their kindness and compassion to my elderly Dad, nothing was too much trouble with all his questions! I will have no hesitation in using your company again and recommending you to all."
Customer in BH18
January 2021
Boiler replacement and replacement pipework
"We had a new boiler and bathroom improvements and this involved a complicated job due to relocation of boiler and replacement of pipework etc., Over a period of three days the company employees were punctual polite and efficient and on the basis of their most satisfactory work for us we are pleased to recommend this company Derek and Jill. Highcliffe."
Customer in BH23
January 2021
Excavation to expose displaced joint in blocked pipe, replace length in pipe
"Excellent work, very fast, came when they said and did not leave until all was working. Great job Simon Lee"
Customer in Christchurch
November 2020
New Boiler Fitted
"Arrived on time and straight to work, very professional and due to current COVID situation very respectful of property and owners. Work excellent and completed in a timely manner. Would highly recommend this company."
Customer in Wareham
November 2020
Replacement boiler
"The work was well carried out, and was exceptionally good value. Same price I paid for boiler in 2000!"
Customer in Brockenhurst
November 2020
Replaced seized stopcock in loft
"Company has good communication. Plumber described work to be done and possible problems. Completed the work efficiently and in good time."
Customer in Poole
November 2020
New pump fitted to our central heating
"Very helpful, informative, friendly and reliable."
Customer in Ringwood
October 2020
Fitting a new boiler
"I had good service from start to finish. Prompt quote, good price, quick follow up and date for fitting. Fitter on time, no mess, friendly and helpful. Everything went well. Very happy."
Customer in Poole
October 2020
Service of boiler and gas fire
"The workman was polite. He got on with his job and was very tidy leaving no mess."
Customer in Bournemouth
October 2020
New boiler installation
"Efficient workers, tidy and completed the job well - very pleased"
Customer in Christchurch
October 2020
New boiler fitted and some other jobs
"Absolutely top professional work done with humour politeness and cleanliness AJ and Chris T are a fantastic advertisement for themselves and their employer. Almost sorry to se them leave. All jobs completed perfectly"
Customer in Romsey
September 2020
Looking into drain isses
"Can't praise them highly enough. Found them on this site. Rang them, the woman was clear and helpful. They arrived the same day at the agreed time. Simon and Chris were amazing. Simon even had sweat dripping from his forehead! They solved our problems. Thank you."
Customer in Bournemouth
September 2020
Boiler service.
"Punctual, courteous, clean, efficient - got the job done. What's not to like?!!"
Customer in Broadstone
September 2020
Replaced cracked valve
"Very pleased with the service from placing the appointment through to fixing the problem."
Customer in Winchester
September 2020
New Combi boiler installed.
"Quick reliable service everything explained professional engineer."
Customer in New Milton
August 2020
Radiator fitted in the lounge.
"Quality of the workmanship was good, it did seem to take longer than expected to fit the radiator, so cost more than anticipated!"
Customer in Bournemouth
August 2020
Relocated a new boiler
"From when Chris first came and gave me a quote he talked me through everything so felt confident.AJ came and did the work he was professional like Chris so helpful if I didn’t understand some things he talked me through the work. So impressed by this company work done to a very high standard"
Customer in Southampton
August 2020
New Waste Disposal Unit fitted
"Replaced waste disposal unit quickly and efficiently and also did a small bathroom job for us. Great service all round."
Customer in Bournemouth
August 2020
Annual boiler service
"We were very impressed with this firm. The office staff were prompt, courteous and helpful when we made the booking. The engineer arrived on time and we received a courtesy call beforehand. He was very polite, professional and good-humoured, took the time to explain the work undertaken and was tidy and efficient. Payment was straightforward and we felt the price was reasonable. We would certainly recommend them and are looking to book them again to carry out other work."
Customer in Ferndown
August 2020
Installation of soakaway
"Work carried out to a very high level. Very professional and polite team. Would recommend to family and friends."
Customer in Bournemouth
August 2020
Service and inspection of boiler
"A gentleman by the name of Simon L arrived in the allotted time he was very pleasant and efficient. He discovered a wasp nest and advised accordingly. I instigated the services of a pest control operative. Once the nest had been fumigated I contacted Greenstar for a follow up visit to ensure everything was safe. Another gentleman arrived who was equally very helpful. I would highly recommend Greenstar and will certainly be using them again in the future."
Customer in Eastleigh
August 2020
Blocked toilet
"The young man A.J. was very knowledgeable and efficient. He is a very personable and pleasant worker, nothing was too much trouble for him. We can highly recommend him."
Customer in Salisbury
August 2020
Replaced water tank
"The engineer took the time to talk me through all of the different options available to me and I was confident to agree the work that was carried out. His quote was in line with others that I had received but I placed the work with Greenstar because of the effort that the engineer went to discuss all of the pros and cons with me, although it was an evening visit and he had another job to go to some distance away."
Customer in Eastleigh
August 2020
New Vaillant boiler fitted
"Very good and efficient. Both AJ and Kirane worked well."
Customer in Poole
July 2020
Remove and fit new Combi boiler and fit magnaclean pressure clean radiators
"Service from quote through to fitting and completion was very good. Both Chris and AJ were very courteous and cleaned up all mess removing from site"
Customer in Salisbury
July 2020
Install new boiler
"Brilliant, professional workmanship by Greenstar on every aspect of installing my new boiler, 100% satisfied and recommend Greenstar services"
Customer in Ringwood
July 2020
New boiler and pump fitted, new flu, old boiler removed, flush
"Fantastic service, would highly recommend, AJ was polite, punctual and informative, the office are great, 10 out of 10"
Customer in Bournemouth
July 2020
New Gas Boiler
"Excellent service from the Office and AJ the engineer who completed the work quickly and efficiently resolving any issues along the way."
Customer in Ringwood
July 2020
Replacement central heating boiler.
"Removal of existing central heating boiler and fitted new boiler."
Customer in Bournemouth
July 2020
Clear blocked gully/drain
"Very speedy service and very courteous. Really pleased to have same day service. Thank you."
Customer in Blandford Forum
July 2020
Replacement boiler fitted
"The work was carried out in a professional way. I expected it to take longer and so the labour cost p/h was higher than expected"
Customer in Bournemouth
July 2020
Attended site to assess failure of circulating pump. Ordered new pump and replaced.
"Attended promptly, provided accurate information, attended on time, completed work promptly and efficiently."
Customer in Poole
July 2020
Replace a section of drain that was blocked by tree roots
"Having had Greenstar out to unblock the drain a week earlier, we were advised that it was blocked by tree roots, and would therefore keep getting blocked. The quote to replace this section of the drain seemed very reasonable, so the same tradesman then returned to carry out the work. He was friendly, polite and a real worker. He explained exactly what was going to be done, which entailed digging a small trench through both a section of concrete path and tarmac path. We were very impressed by the speed and tidiness of the job and that both the concrete and tarmac path sections were made good perfectly!"
Customer in New Milton
July 2020
New circulating pump supplied and fitted.
"The boiler would quickly reach temperature and then cut out. No hot water available. We contacted Greenstar early morning and an engineer was available in the afternoon on the same day. We were pleased with how efficient they were. Greenstar have provided us with excellent and prompt service over many years. Their whole team are friendly with a willingness to help."
Customer in Ferndown
July 2020
New boiler and radiators.
"AJ who removed our boiler and radiators and fitted new all by himself was amazing. He kept me informed throughout the process. Faultless service."
Customer in Bournemouth
July 2020
Kitchen tap fitted
"Very good, professional service, prompt reply and good workmanship. Would highly recommend and we will definitely use this company again."
Customer in Bournemouth
July 2020
Repaired heavy leak from draindown tap adjustment to hot water tank - replaced faulty washer
"My wife and I are both over 80, so it was a great relief to get a tradesman who was prompt, efficient and courteous and left us with a feeling of job well done, and on a Sunday!"
Customer in Christchurch
July 2020
Linking new system to existing soakaway + forming new soakaway pit.
"Prompt, polite service. Swift response to request for assistance. Effective survey, problem analysis + solution."
Customer in Wimborne
July 2020
A leaking junction repaired
"Leak replaced on the day it was reported and on the lockdown!!"
